All other Canon cameras transfer files without being plugged in…. I tried installing the Canon software with the DVD that came with the camcorder but it is designed for windows2000 and can't install it. I have the same problem with a used HG10 I purchased, This page has been a LOT of help to me. I’d be glad to troubleshoot with you. Nothing happens on the PC when I connect the camcorder via Firewire. I’m using log and transfer and when I select the AVCHD folder in the Canon HDD drive and hit OPEN…nothing happens….WTF! So make sure to start pairing them after you complete setting up wifi connection. Hi everyone, I have recently bought Canon HG10 camaorder, and record some family video, it looks fine when i am watching in camcorder but when i download it to my pc … I am now trying to use a recovery program Don’t do that. I’m not having trouble importing, but it takes forever! Judging by the number of other inquiries related to this problem on the web, I guess I am not the only one. what about Sony Vegas 6? Is that right? The Voice track is present at the point where the file is saved to disk (you get the chance to watch/listen to the video clip) but it has disappeared by the time it gets to DVD. I can then import these files into Movie Studio ok. And it is a good idea to update the OS to 10.4.11. Thanks for the help. Thanks very much for the advice! I have a friend that works for Canon and I got my HF-10 for a song, comparitively speaking. I’m a bit disappointed that I haven’t been able to create a true HD disk – DVD Architect restricts me to (PAL) 720 x 576 lines. Open the LCD screen on the camcorder. Now, I can’t import the files into final cut. I have tried multiple USB cables to no avail. Thanks for the help. Canon HG10 is a hard-drive-based AVCHD camcorder, and the only way to transfer the data from the hard drive is to connect it to the computer via USB 2.0 port. I have a new iMac G5, Duo Core, 4.5 gb RAM, FCE 4, and am able to import the video. I have Final Cut Pro 6.0 and Imovie 7.1.4, so I cannot work with AVCH from de Camera Canon. Will that work? I know that some have problem with mts files with pirate version of Sony Vegas, so by a real copy and support your software developer. How to Transfer Video using USB or Firewire Cable Normally, all camcorders would have a USB cable or a Firewire cable in their respective packages. Thanks. Memory: 2 GB However, if you want to play Canon camcorder DVD elsewhere like your iPhone, iPad, iPod, PSP, etc., you'll be disappointed since these videos are not supported by portable devices and many video editing programs, video sharing sites, etc. Please read this manual carefully before you use the camcorder and retain it for future reference. not sure what the deal is with the PE edition I have. I have an iMac 27 Intel based, FCE 4.0 and a HG10. I am so frustrated with iMovie ’08 AND my camcorder… I have a Canon Vixia HFS10 and have imported videos to my computer via USB for the past few months. I went to Easy Settings and my settings are set to DV-NTSC by it keeps setting it to DV-PAL automatically. a. It’s a useful tool to directly convert camcorder videos to Mac players like iMovie or editing tools supported formats, such as MOV, MP4, AVI, etc. AVCHD-format HDD in a compact size The HG10 is Canon's first AVCHD (Advanced Video Codec High Definition) hard disk drive camcorder. Working with AVCHD and PowerPC Mac is not a pleasant experience. The PC needs a terminal "conforming … This happens repeatedly, I … Fill in your details below or click an icon to log in: You are commenting using your account. When connecting my Canon HG10 camcorder, to either a PC or Mac in playback mode, to transfer footage to - Answered by a verified Camera and Video Technician We use cookies to give you the best possible experience on our website. UPDATE: 7/14/08 Still love the my HG10. Under Vegas Video Capture I have selected HDV. All I get is the USB connction icon flashing on the HG10’s LCD screen. My Mac: Macbook Pro, 2.4 GHz Intel Core 2 Duo, 4GB RAM, OSX 10.5.8. Connect the camcorder to the computer using the supplied USB cable. Can you give me a very basic explanation of why I cannot connect my Canon HV20 to my Mac/ Final Cut Express?? I am at a loss as to what to try from here. Bus Speed: 1.6 GHz. If I navigate to the "Stream" folder, I can see the clips, but there's no date/time/etc..information. I now have an HDR-UX5 Handycam and edit in Vegas 9 Platinum. I too have a Canon HG10 and Sony Vegas Movie Studio Platinum 8.0d. The people at The Apple Store told me to buy a camera with either a firewire or a dv out connection and I would not have any problems. 2. I find it odd that I can archive the content but when I try to copy it back (even after initializing the hard drive) it shows no content. iMovie converts the AVCHD video to Apple Intermediate Codec first. Any advice here? I don’t want to lose the video I do have, but I need the space on the camera’s hard drive for those first steps. A fairly fast computer. Yes, the camera is recognized by Windows7 as "Canon Video Camera Storage Device". Max, I am new to camcorders and just purchased a HG10. I recently purchased Sony Vegas Movie Studio Platinum 8 to work with my Canon HG10. If you have an external flash drive, or it's convenient to burn camcorder video to DVD, you could transfer videos to external devices to save hard drive space. I’d make something more visual next time. We’ve been through software update and everything is updated. Thanks! The problem is that after I back-uped the files in my computer I canot open them because of the extension mts. Plug the compact power adapter into an active wall outlet or power strip and then connect it to the camcorder. this works beautifully indeed. That should work. It still has same problem with import. The way it goes today, there should be more supports for this format. You need to connect the HG-10 to your computer and use the software to search the Hard-Drive for any “erased” files. I’ve tried almost everything I found through the internet that I thought were helpful, but no success.. 8GB through USB 2.0 takes about 8-10 minutes. There are other ways to make the process a little bit easier for Mac users, I will get to that later. - Included software is very basic; audio is not the best; poor LED video light. (As soon as you open the LCD screen and switch on the camera). I still have not managed up download one video off my camera. If you’re using Windows to edit AVCHD files, try Sony Vegas Movie Studio Platinum Pro (download trial here). How to transfer canon vixia … In a continuing review of AVCHD Camcorders, let’s take a look at at transferring videos from Canon HG10 to the computer. Can I format/fix the drive myself using some data recovery software? Final cut 6.0.2 But iMovie won’t do anything with it, nor will iDVD, as it says it must be hooked up via Firewire, which the HG10 doesn’t support. I thought it may be problem with 2.0 USB but it works fine. My problem is that in order to begin the final cut session I have to make choices about which formats I am using and importing before I can get to the Log and tansfer page. Tipp? In the meantime of finding this out I went through and moved all of the photos and videos to the trashcan.